Website maintenance in Dubai

It includes uptime monitoring, security updates, backups, bug fixes, content updates and performance monitoring.

Yes. We start with a technical review to understand the setup, then take over maintenance once any urgent issues are resolved.

Uptime monitoring alerts us so we can investigate and restore the site, using backups where needed.

Backup frequency is agreed in your maintenance plan based on how often your website changes.

Maintenance cost depends on the platform and size of your website, the number of plugins or integrations, how often backups and updates are needed, whether it is an online store, the response time you require and how many content changes you expect each month. We review your website in a consultation and then provide a tailored support plan quote.

Paying per fix can suit a simple website that rarely changes, but updates, backups and security checks still need doing regularly. A monthly plan covers that routine work proactively, gives you agreed response times, and usually catches problems before visitors notice them. Websites that generate leads or sales generally benefit most from an ongoing plan.

We test updates before they reach your live site. Updates to WordPress core, plugins and themes are first applied on a staging copy or after a fresh backup, then key pages, forms and checkout are checked. If anything breaks, we roll back immediately. We also remove unused or abandoned plugins, which are a common security risk, and replace them with well-supported alternatives where needed.

Contact us as soon as possible and avoid deleting files yourself. We take the site offline or into maintenance mode if needed, remove malicious code, restore clean files from a backup, change all passwords and update outdated software that allowed the attack. We then check Google Search Console for security warnings and request a review if your site was flagged. Finally, we add protections to reduce the risk of it happening again.

Yes. We start by measuring your current speed and Core Web Vitals on mobile and desktop to find the real causes. Common fixes include compressing and resizing images, enabling caching, removing heavy or unused plugins and scripts, using a content delivery network and upgrading hosting where necessary. A faster website improves user experience and can support your search rankings and ad performance.

Yes. As part of a maintenance plan we track renewal dates for your domain, SSL certificate and hosting, and remind you or renew them on your behalf, so your site never goes offline because something expired. All services remain registered in your company's name. We also keep a secure record of your technical accounts so nothing is lost if staff change on your side.

Response times depend on your support plan and the urgency of the issue, and we agree them with you in writing before the plan starts. Critical problems, such as your website being down, hacked or unable to take orders, are always prioritised over routine content changes. You get a clear way to log requests and updates on progress until each one is resolved.

Yes. Content updates are included in most of our maintenance plans, so you can send us new text, images, prices, team members, blog posts or promotional banners, and we publish them in English and Arabic. We keep formatting consistent and check that new pages are optimised for SEO. If you prefer to make simple edits yourself, we can train your team on your CMS.

Websites depend on software that changes constantly. Without regular updates, plugins and themes become outdated and vulnerable, browsers change how sites display, and forms or integrations can quietly stop working. Problems often go unnoticed until a customer reports them or leads stop arriving. Routine maintenance catches these issues early, keeps your site secure and fast, and usually costs less than emergency repairs.

Yes. Our maintenance plans include regular reports covering the updates applied, backups completed, uptime, security scans, speed checks and any issues fixed. Where analytics is set up, we can add traffic and enquiry trends so you see how the website is performing for your business. Reports are written in plain language, with clear recommendations when something needs attention.